Custom Software for Small Business

Challenge

Australian Heliponents provide a comprehensive repair and overhaul service for helicopter components. They operate out of a fully equipped workshop in Brisbane, servicing both Australian and International customers.

The company was rapidly growing and found themselves drowning in paperwork as a result of inefficient processes.

“We wanted to prepare for growth and needed a system that would reduce the amount of moving parts on the administration side. We were working with a paper based system and all of the data capture and processing was getting out of hand with every new staff member we’d put on board.”-Managing Director - Australian Heliponents Ben Cavey

Solution

Working closely with Australian Heliponents, we designed a completely paperless system tailored to their unique business processes. The idea was to allow the team to capture and process data more effectively in real-time.

The new system also features integration for mobile devices, meaning that stocktake and inventory management can be performed remotely.

Result

The implementation of our custom solution has significantly enhanced the overall business efficiency of Australian Heliponents.

All of their work documents are now directly linked to relevant projects and this empowers their team to be more effective with the time they spend. Their management can now easily access essential business information such as the Quote Vs. Total Expenses breakdown for each client.

Remote access to work tools and real-time data has unlocked countless benefits. Their staffs are empowered to be more efficient and this in turn allows Australian Heliponents to provide them with increased flexibility.

The depth of the program itself has been an unexpected benefit. We can now automate our workflow and our management has more access to essential information.