MPDT

MPDT is one of the fastest growing vegetation management company in Cairns QLD. Their team of arborists is fully qualified to undertake all kinds of complex projects.

Background

MPDT management realised that their current approach in managing complex excel accounting, estimating, project management, equipment scheduling, human resource scheduling and health & safety records were,
● Costing time.
● Reducing productivity.
● increasing compliance risks.
● Failing to deliver projects on time.
● Poor use of budget.
Billy from MPDT came to us to learn new ideas on how to better run their business processes. We collaboratively agreed that they needed online quoting solutions in the form of custom software solution. Our experience has shown that this tool will improve the efficiency of their service team.

Solution

We created a custom program which captured activity from project enquiry to completion of the project.
● Create and generate estimates and quotes on site.
● Service manager can assign and setup schedules for multiple work orders simultaneously with an intuitive drag and drop dispatch console.
● Empower tree technicians to create, assign, update and debrief a field work order from their mobile device or tablets.
● Capture actual time and expense items and generate service reports to avoid the billing errors.
● All the projects activity incorporates with the MPDT custom health and safety records, and a team member can easily submit from smart phone devices on site.
● Team members can take and upload the before and after photos of each project.

Result

Today MPDT is an efficient and better business for employees and clients to work with. They now experience:
● Project real time reporting system will help them to improve the efficiency of the team and more billable hours
● Better visibility of project activities and easy to manage and monitor the business
● Easy to schedule and maintain the project for team members
● Reduce the paper works by 70%
● Instant visibility into tree work orders, delivery tracking and scheduling for all geo graphic locations

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